Reporting Problems

Bin collections

Dorset Waste Partnership are responsible for your bin collections

Click here to report a problem

Click here to look up your next collection or open your collection calendar

Reporting problems on the highway

Click here to report all sorts of problems such as: potholes and damage to the road surface, overgrown hedges next to the road or pavement, issues with roadworks on the road or pavement, street lighting failures, abandoned vehicles.

You can track you existing queries too.

Reporting problems with bonfires

Dorset Council’s advice is:

If your neighbours are lighting bonfires which are causing you nuisance, in the first instance, approach your neighbours and politely tell them how the bonfire is affecting you. Often, people are unaware of the way smoke is blowing and consequently, the effect it is having on you.

If after discussing the matter, the neighbour continues to light bonfires which you feel cause you nuisance, you can report the problem and we will investigate.

Thus persistent problems should be reported to Dorset Council’s Environmental Health Department.

Click here for Environmental Health’s information page

Dorset Police’s Non Emergency Directory

Do you have issues with parking? Noisy neighbours? Concerned with an animal’s welfare? Not sure who to contact… Then AskNED – the non-emergency directory.

Dorset Police has launched a new online knowledgebase designed to help the public find answers to common enquiries and guide them to the right agencies.

AskNED offers help and advice around a whole host of topics such as civil matters including landlord and tenant disputes, as well as criminal matters including burglary and assault. AskNED provides advice and information about what you should do and who can help.

The online service is quick and easy to use. It is an alphabetical list of topics the police commonly receive enquiries about, along with details of the agencies who can help you.

Head of Contact Management for Dorset Police, Superintendent Steve Lyne said: “I hope that AskNED will assist the public with questions they may have and divert people away from the 101 non-emergency number which will in turn provide further improvements to our service.”

Remember, it is quicker and easier to report online, however the 101 non-emergency service is available should you wish to speak to someone. If a crime is in progress or life in danger always dial 999.

If you have anything to say, or draw Broadmayne’s attention to – we will post your comments.

Your comments give weight and credibility to our efforts on your behalf but please remember we cannot post any content that is libelous,  abusive or contains bad language.

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